What Is Presales? And Why Outsourcing It Can Increase Revenue

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Key Takeaways

  • Presales is the technical and strategic work done before a sale closes, including demos, discovery, and solution validation

  • Many SaaS companies lack the in-house resources to support presales at scale

  • Presales as a service gives your sales team access to experienced solution engineers—without the cost of full-time hires

  • Companies that outsource presales often see shorter sales cycles, higher win rates, and larger deal sizes

Why More Companies Are Rethinking Presales

There’s a major blind spot in most B2B sales strategies. While teams spend heavily on outbound, marketing automation, and CRM tools—what happens when a deal finally shows promise?

Too often, they stall.

It’s not because the product lacks value. It’s because buyers don’t fully understand how that value maps to their environment. The questions get more technical. The demos fall flat. Confidence fades.

That’s where presales plays a critical role. And it’s also why companies are turning to partners like Presales Leader to access on-demand technical sales support without the overhead.

We’ve helped SaaS startups, VARs, and growth-stage vendors tighten their presales motion, accelerate evaluations, and close complex deals faster—by showing up with exactly the right expertise, exactly when it’s needed.

Here’s what you need to know about presales as a service, and how outsourcing it can help you sell smarter.

What Is Presales?

Presales is the part of the sales process that happens before the deal is signed—but after a lead is qualified. It includes discovery calls, custom demos, technical validation, architecture design, and ROI case development.

If your product is anything more than plug-and-play, this function becomes essential.

But what is presales at its core? It’s your bridge between a promising conversation and a signed contract. It’s where interest becomes intent.

What Is Presales as a Service?

Presales as a service is a way to get access to technical presales support without building a dedicated team. It’s fast, flexible, and designed for companies that need to move now—not in six months.

At Presales Leader Company, our experts integrate directly with your sales reps. We join discovery calls. Lead demos. Write RFP responses. And help shape deal strategy, all based on deep product knowledge and real-world experience.

You’re not getting a “junior generalist.” You’re getting proven operators—often former pre sales solutions architect leaders—who know how to turn evaluations into decisions.

This model works especially well for:

  • SaaS companies looking to scale without adding headcount

  • Agencies and resellers that need technical depth

  • Product-led teams expanding into enterprise accounts

Why Presales Is a Revenue Lever—Not a Cost Center

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Many leaders overlook presales because it doesn’t close the deal directly. But ignore it too long, and your win rate suffers.

Companies that invest in strong presales support (internally or through partners) report:

  • Faster sales cycles: No more back-and-forth to answer basic product questions

  • Bigger average deal sizes: Buyers see more value when solutions are tailored

  • Fewer stalled opportunities: Technical objections are resolved early

And when you deliver a smooth, confident buying experience? Buyers remember it. That’s what builds long-term revenue relationships.

How Outsourcing Presales Works

Whether you’re launching a new product, entering a new vertical, or ramping up a sales team—outsourcing gives you options.

We make it simple:

  1. Assessment – We get to know your sales motion, product, and technical landscape

  2. Match – You’re paired with a dedicated presales expert who plugs into your pipeline

  3. Execute – We run technical calls, solution maps, demos, and validations

  4. Optimize – We report back with insights on deal velocity, objections, and gaps

All without you needing to hire, onboard, or train anyone in-house.

When to Consider Presales as a Service

Still unsure if it’s the right time? Here are some telltale signs:

  • Your reps are skipping or fumbling technical conversations

  • You’re losing deals during evaluations

  • You can’t afford to hire experienced presales talent full-time

  • You’re entering new markets or selling more complex packages

The earlier you strengthen your presales motion, the more control you have over the sales cycle.

Why Choose Presales Leader Company?

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We’re not a staffing firm. We’re a true extension of your team—focused on sales outcomes, not just task completion.

Our team has worked across SaaS, ERP, and high-growth product environments, bringing experience from enterprise sales engineering, channel enablement, and technical architecture.

We know what it takes to win deals with multiple stakeholders, long cycles, and tough technical requirements.

And we make it easy for you to bring that capability into your organization—without delay.

The Bottom Line 

If your team is missing the technical support it needs to close complex deals, you don’t have to build from scratch. Work with us to add expert presales support without the overhead.

Frequently Asked Questions

What does a presales team do?

A presales team helps prospects understand how a product works in their environment. They lead technical discovery, run tailored demos, handle objections, and support sales with solution validation.

What is presales in software sales?

In software sales, presales refers to the technical and strategic work done before the sale closes. This includes understanding buyer needs, mapping product features to use cases, and delivering customized presentations.

How is presales different from sales?

Sales reps manage relationships and close deals. Presales professionals handle the technical depth—explaining how the solution works and ensuring it fits the buyer’s needs.

What is presales as a service?

Presales as a service is a model where companies outsource technical sales support to experienced partners, instead of building an internal team.

Do I need a pre-sales solutions architect?

A presales solutions architect is critical if your product requires technical setup, configuration, or integration. They ensure your buyer knows how the solution works—and why it’s the right fit.

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Attributes of a Great Sales Engineer: Part 3